Phone not sending SMS texts

[dyoung130]

The people in the service department on the phone are absolutely no help at all. My phone will not send SMS messages. I have to change the message to an MSM for it to go through. I have done everything they always ask me to do; removed the battery for a period of time along with the sim card, reset the phone, reset my voicemail (although that has absolutely nothing to do with phone issues but whatever), waited 72 hours in case it was something in the network area causing the issue. I have had this problem for 2 weeks 3 days now. Also, I am currently visiting home for the holidays which is 3 hours from where i live... still same problem. So it is not a network or tower issue. I cannot find any support to fix this.

[Elle]

Hi dyoung130. My name is StraightTalk Elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

[rlmurra2]

i have the same problem. I just activated my nokia 6790 and everything works fine-can receive texts and emails, call in and out but cant send txts-they go to outbox and status say resending until it eventually fails. I can send them as multimedia message but not as sms text. Please help!

[Elle]

Hi rlmurra2. My name is StraightTalk Elle. Let me help you. We also need to take this issue offline for further assistance. I've sent you a private message; please check your Forum inbox. Thanks.

[rlmurra2]

Straight Talk Elle,

I received your private message. I've made multiple posts, but I guess some are still waiting for approval and I'm still currently unable to reply to your private message. I will be checking in often and respond, thanks!

[Elle]

rlmurra2, please make three more posts so you can respond to the private message. Thanks.

[7HALL7]

I am having a similar issue!!

[brianna_jo]

I am having the same issue! just trying to get to 5 posts so I can hopefully get the issue resolved.

[ryanj84]

I'm having issues sending MMS to any non iphone user. This includes group text or MMS.

[Anne_ST]

Hi ryanj84. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.