My call history and text history

My call history and text history

Postby Krum1942 » Wed Mar 03, 2021 11:05 pm

I would like to get the last 3-6months of call/text history from a number on my account the phone is broken and I cannot see the screen to retrieve my numbers. I know that you can’t get me text details just the “to and from”
Krum1942
 
Posts: 1
Joined: Thu Feb 25, 2021 4:24 pm

Re: My call history and text history

Postby ST - Mark » Fri Mar 12, 2021 3:18 pm

Hi Krum1942. My name is Straight Talk Mark. We're sorry to hear about what happened to your phone. Please be informed that we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. However, we will fulfill a customer’s request under special circumstances. Please contact one of our customer care representatives at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thank you.
ST - Mark
 
Posts: 2556
Joined: Thu Jun 14, 2012 11:46 am


Return to Post your questions and get answers about talking and texting, and setting up voicemail with your Straight Talk.

Who is online

Users browsing this forum: No registered users and 54 guests