Has anyone had their picture message issues resolved?

[lwsmith98]

I can send MMS pictures but not receive on my Nokia Lumia 521. PLEASHELP

[Jhonally_ST]

Hi lwsmith98. My name is Straight Talk Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. If you are new to this Forum, please participate in any thread by creating at least five posts to enable your private messaging feature. Thank you.

[gregpete]

This might be the last hope. I have spent the last week trying to get the wife's phone setup for picture messages. EVERY person has read me the same script and the end result is the same. How do we escalate to actually get someone who knows something other than how to read the script?

[Jhonally_ST]

Hi Gregpete. My name is Straight Talk Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.