Add device to account

[FantasiaJ_]

So i've been with straighttalk for a while now and I've loved it up until now, I can't add my new device to my account and I am unsure on why....I've done everything the on-screen instructions have prompted me to do... can anyone help? Even called straighttalk multiple times and each time they say the system is down

[alita]

Hi FantasiaJ. My name is Straight Talk Alita. Yes. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.

[jensbeard]

I'm having this issue as well. It won't enter my other device because it is enrolled in auto-refill. Please help me add our other device to my online account. Thanks!

[ST - Felice]

Hi jensbeard. My name is Straight Talk Felice. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.

[Chickens]

I bought a $15 bring your own tablet SIM from Walmart. I want to activate my Verizon tablet with ST. After trying to activate it at www.stbyot.com I received the message " The Service PIN you provided is not compatible with your Straight Talk device. Please enter a different service PIN. You can purchase a compatible plan using a credit or debit card. If you continue to experience difficulties, contact our Customer Care at 1-877-430-2355 for further assistance." What's wrong? Please help. We have paid off and closed our Verizon account and we're able to successfully activate a Verizon phone with the byophone package. Thank you!

[ST - Larry]

Hi Chickens. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[lynsey]

Purchased a $30 service card from Walmart instead of my typical purchase of the $45 unlimited card. I went to Straight Talk's website to add airtime as I usally do, put in the service PIN on the card...and was told that the service PIN entered isn't compatible with my phone. I am on a limited budget and cannot afford to go back and buy a $45 card now that I have spent $30 on this card. If this is going to be the way things work with Straight Talk, I am going to have to research other monthly pay cell phones.

[ST - Mark]

Hi lynsey. My name is Straight Talk Mark. Sorry that you’re having a problem. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thanks.

[needhelp100]

trying to add device to existing account. add device button not working.

[ST - Larry]

Hi needhelp100. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.