My refill keeps saying pending transaction

[Themeistro]

I need some help my phone is disconnected and when I refill it keeps saying pending transaction

[ST-Yvonne]

I need some help my phone is disconnected and when I refill it keeps saying pending transaction

Hi, Themeistro. My name is Straight Talk Yvonne. We're sorry that you’re having a problem. I will contact you directly with a private message so we can better assist you. Please check your Forum inbox for a message and access the chat link we sent you. Our chat support is available 24/7. Thank you.

[dverrill]

I'm having the same issue. My iPhone has been active for a few months now. My end date was December 21st, 2016 and waited to refill it because I didn't have the money at the time. Finally bought a phone card, and it says "Activation is progress". Called the number, not helpful. I tried it on the mobile app which said "Your phone has a pending transaction". How can I get my new iPhone back up and running?

[ST-Jean]

Hi dverrill! My name is Straight Talk Jean. Sorry that you’re having a problem. I will contact you directly with a private message. Thank you.

[jcoombs1298]

I started having the same problem last month. I bought a card, but when I tried to use it, I was told that I already had a pending transaction. After awhile, I ended up talking with customer service. They helped me refill my service, but when I attempted to use data, I realized that it was not working. I figured it was something wrong with this month's service, so when it ran out, I bought a new card and tried to refill the service and see if it worked, but it didnt.

[ST-Jean]

Hi jcoombs1298! My name is Straight Talk Jean. Sorry that you’re having a problem. I will contact you directly with a private message. Thank you.

[Terrellr098]

My name is Terrell, and I'm currently having the same issue on my iPhone 6s. I was setup with auto refill but with January's refill it keeps saying pending transaction. I try to contact customer service but it keeps telling me to "wait 5 minutes" for the transaction to occur. It's been 3 days and still nothing.

[ST-Yvonne]

My name is Terrell, and I'm currently having the same issue on my iPhone 6s. I was setup with auto refill but with January's refill it keeps saying pending transaction. I try to contact customer service but it keeps telling me to "wait 5 minutes" for the transaction to occur. It's been 3 days and still nothing.

Hi, Terrell. My name is Straight Talk Yvonne. We apologize for the inconvenience that this is causing you. Let me help you with that, but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

[pringlefour]

hello my phone says transaction pending try back in 5 minutes when i try to add airtime. can someone help?

[pringlefour]

when i try to add airtime to my straight talk phone it says a transaction is pending...i am trying to call and add time can someone please help?