unlocked nokia lumia 822 windows phone no mms or data, help?

[johnfauver]

Hi, I have a Nokia Lumia 822 windows phone. I put my fiancee straight talk SIM card into it, and basic features work, such as sending/receiving text messages, making and receiving phone calls.. But, she can not send or receive mms messages, and can not use her internet unless she is connected to a WiFi connection.. We have gone thru all of the settings, (settings>cellular) but there is no where to edit or add a new apn.. Can someone please help me? I've been trying to figure this out for days and still have had zero luck.. Please..

[ST - Maria]

Hi johnfauver. My name is Straight Talk Maria. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

[Nokia4ever]

PM

[Nokia4ever]

PM2

[ST - Larry]

Hi Nokia4ever. You have made more than 5 posts. Kindly check if you can reply to private message. Thanks.

[edduee]

Did you get this issue resolved? I'm in a similar situation. I can send mms just fine but I cannot receive any picture messages. All incoming mms shows from Unknown user with "Message Not Found". Any advice would be greatly appreciated.

Thanks.

[edduee]

I guess I need several posts before PM will work ... so I'll use them to clarify my situation:

With my current data and mms settings... I have data connection and able to send mms just fine. The problem is that all incoming mms shows as message not found from user unknown. If I turned off cellular data, incoming mms will show from the right person with a message to download content. However, when I click to download content, nothing come up.

All in all, very strange behavior.

[edduee]

After browsing the forum a bit, I'm seeing a lot of requests for PM from Straight Talk folks. I sure hope some of the information in PM that ended up fixing issues can be shared for general knowledge to benefit others as well. Just a thought.

[Anne_ST]

Hi edduee. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.

[edduee]

Hi Anne,

somehow I can't reply to you pm - I can reply to others pm just fine tho.