"access forbidden"

[ericlewis47]

When opening browser on android phone i get a page that says "access forbidden" please help have gotten fed up with this issue. I have double checked apn setting the 3g signal on phone seems to show connected please help

[ST - Kyle]

Hi ericlewis47. My name is ST - Kyle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

[jwooster]

Well, I am having the exact same problem, so could you pass the message along to me?

[ST - Kyle]

Hi jwooster. My name is ST - Kyle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

[raku10]

I'm having the same problem, please help!!

[ST - Kyle]

Hi raku10. My name is ST - Kyle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

[raku10]

i can't reply to your msg!! and every post needs to be approved, do you not trust you customers??

[ST - Kyle]

Hi raku10. My name is ST - Kyle. Please check if you are now able to reply to the private message that we sent you. Thanks.

[bob8490]

Same issue. Is this some type of 'limit' on my 'unlimited' data?? I do use quite a bit, but that's why I have an unlimited plan... Please help.

P.S. Restarting the phone / removing and reinserting the SIM also seem to temporarily fix the issue, but only for a day or so.

[orko60]

I am also getting the same "Access Forbidden" message intermittently when I am off Wi-Fi. Sometimes it goes away, and sometimes I need to reboot the phone to fix it. Any help?