Call/text history

Call/text history

Postby Jordyn1998 » Sun Oct 04, 2020 12:22 am

Hi! I need to get my call and text history, can anyone help?
Jordyn1998
 
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Joined: Sun Oct 04, 2020 12:19 am

Re: Call/text history

Postby ST - Mark » Sun Oct 11, 2020 9:20 am

Hi Jordyn1998. My name is Straight Talk Mark. Yes, we can help you with your concern. Please be informed that we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. However, we will fulfill a customer’s request under special circumstances. Please contact one of our customer care representatives at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thanks.
ST - Mark
 
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