Damaged service pin

[ST - Mark]

Hi learicphillips. My name is Straight Talk Mark. We're sorry to hear that you are also having an issue with your service plan. For us to help you, we need to take this issue offline. Please check your Forum inbox. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks!

[ST - Mark]

Hi Baecookies2008. My name is Straight Talk Mark. Sorry to hear that you are also having an issue with your service plan. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

[MigitheHP]

I have the same problem please help

[ST - Mark]

Hi MigitheHP. My name is Straight Talk Mark. Sorry to hear that. We will be glad to help you in resolving your issue. For your issue to be addressed immediately, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[JessMcCain]

I lost my pin and I need to know how to get it fixed. I am missing the first three numbers.

[ST - Mark]

Hi JessMcCain. My name is Straight Talk Mark. I'm sorry for the inconvenience. We'll help you recover the missing service PIN. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Jacobgray631]

I scratched the service pin and I can’t read it

[ST - Mark]

Hi Jacobgray631. My name is Straight Talk Mark. Sorry to hear that. We'll help you retrieve the missing service PIN. For further assistance, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You can also use our self-service menu by simply texting the word ADD to 611611. Thanks.

[kristinacram]

Hi there!

My son has scraped off his service PIN and we are unable to activate the card - can you please help us?

[ST - Mark]

Hi kristinacram. My name is Straight Talk Mark. We're sorry for the inconvenience. Yes, we will be glad to help you recover the missing service PIN. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word ADD to 611611. Thanks.