STRAIGHTALK not sending/receiving texts or making calls!

STRAIGHTALK not sending/receiving texts or making calls!

Postby bbaker346 » Tue Jul 02, 2019 1:51 pm

So I brought my own phone (Verizon) to Straightalk a week ago. I switched over via the internet and ported my cell number from Verizon. I have had multiple issues in the last week and Straighttalk has been nothing but a headache. I have called numerous times and can't anybody seem to help me. I cannot make or receive calls, and when I try to dial out, it drops my signal all the way down and disconnects the call. I can barely send/receive texts--sometimes it takes hours for them to send or for me to get them. The data just drops and says searching for service randomly. I went and bought a cheap Straighttalk phone to see if the issue is that maybe it was because I've got an old Note 5 (but I love it), but when I switched to the new straight talk phone, it still did the same thing. So I then switched back to the Note 5 because if it wasn't going to work anyway, why would I keep a cheapy phone.
Has anybody had this problem or do you think it could be an issue with porting my number from Verizon?
Posts: 2
Joined: Tue Jul 02, 2019 1:48 pm

Re: STRAIGHTALK not sending/receiving texts or making calls!

Postby ST - Larry » Wed Jul 03, 2019 8:12 am

Hi bbaker34. I'm Straight Talk Larry. Thank your for choosing Straight Talk as your service provider, and I want to extend my sincere apology for the trouble this has caused. Allow us to further investigate your issue to have it resolved immediately. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

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