Huge problem with Nokia E5

[PeterHaight]

My phone just came in the mail today, and I'm having an issue with the "SIM CARD NOT VALID" message popping up. I activated my phone on the website and got a number but it's not letting me get past this. If I can't get my phone working I will file a formal complaint with the Better Business Bureau and request a refund. Please help!

[Jennifer_ST]

Hi PeterHaight. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.

[Silent_Surface]

Same issue, post 1 of 5

[ST - Debrah]

Hi Silent_Surface. My name is Straight Talk Debrah. All your posts has been approved. Please check if you are now able to reply to the private message that we sent you. Thanks.

[winterrecluse]

Same problem. Only Straight refused to post my review of their horrible products and service. I guess the First Amendment isn't valid here.
As my new phone sits in a box next to me. Unusable.

[Stephanie_ST]

Hi winterrecluse. My name is StraightTalk Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. I will contact you directly with a private message to help you with your issue. Thanks!