error: "Serial Number you entered is associated with"

Re: error: "Serial Number you entered is associated with"

Postby Jhonally_ST » Sun Aug 17, 2014 1:04 am

Hi sam2k2002. My name is Straight Talk Jhonally and I’ll help you. Please check your Forum inbox for an update. Thank you.
Jhonally_ST
 
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Re: error: "Serial Number you entered is associated with"

Postby ST - Felice » Sun Sep 14, 2014 2:38 pm

Hi chronick. My name is Straight Talk Felice. Please check your Forum inbox for a message.
ST - Felice
 
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Re: error: "Serial Number you entered is associated with"

Postby bucky2009 » Mon Jan 05, 2015 9:43 pm

I purchased a phone off of ebay and just tried to enter the serial code into my account to switch my phone today and it told me it was already associated with someones account.
bucky2009
 
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Re: error: "Serial Number you entered is associated with"

Postby ST-Jean » Mon Jan 05, 2015 9:56 pm

Hi bucky2009! My name is Straight Talk Jean. Sorry for the trouble. Please check your forum inbox for assistance with your issue. Thanks.
ST-Jean
 
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Re: error: "Serial Number you entered is associated with"

Postby Claudemabry » Fri Apr 24, 2015 3:38 am

I am trying to reactivate my old phone but I keep getting the error "We are sorry, the Serial Number you entered is associated with another account or is already active. Please try again with a different serial number or log into "My Account." Anybody know what to do to make it work?
Claudemabry
 
Posts: 1
Joined: Fri Apr 24, 2015 3:35 am

Re: error: "Serial Number you entered is associated with"

Postby Debbie_ST » Fri Apr 24, 2015 5:16 am

Hi Claudemabry. My name is Straight Talk Debbie. Sorry that you’re having a problem. Please check your inbox for a message. Thank you.
Debbie_ST
 
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Re: error: "Serial Number you entered is associated with"

Postby BeautifulWorldOnFire » Fri Sep 04, 2015 1:10 am

I am having this same issue. I recently bought a used iPhone 5s off of eBay. The lady who sold it to me and I have been working together, over e-mails, for the past 2-3 days to try to get this to work. The iPhone carrier is Straight Talk and my current phone carrier is Straight Talk. I was hoping for an easy process, but now it's turned into a stressful situation that has me pulling my hair out and ready to throw the phone through a wall. Please, some one help me.
BeautifulWorldOnFire
 
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Re: error: "Serial Number you entered is associated with"

Postby Debbie_ST » Fri Sep 04, 2015 4:42 am

Hi BeautifulWorldOnFire. My name is Straight Talk Debbie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
Debbie_ST
 
Posts: 2232
Joined: Fri Sep 03, 2010 10:24 am

Re: error: "Serial Number you entered is associated with"

Postby lala19822004 » Sat Sep 26, 2015 6:17 pm

I'm having the same issue. I already have a straight talk phone number and i just bought a phone from a friend. When I tried to change it over, it gave me the message. Any help?
lala19822004
 
Posts: 1
Joined: Sat Sep 26, 2015 6:14 pm

Re: error: "Serial Number you entered is associated with"

Postby ST-Mary Ann » Sun Sep 27, 2015 8:38 am

Hi lala19822004! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
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