error: "Serial Number you entered is associated with"

Re: error: "Serial Number you entered is associated with"

Postby TheDiplomat » Fri May 02, 2014 6:27 pm

I'm having the same problem.
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Re: error: "Serial Number you entered is associated with"

Postby Jennifer_ST » Fri May 02, 2014 6:32 pm

Hi TheDiplomat. My name is Straight Talk Jennifer. Sorry that you’re having a problem. Please check your forum inbox for a private message. Thank you.
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Re: error: "Serial Number you entered is associated with"

Postby lanrick » Sun Jun 01, 2014 7:39 pm

I too am having this same issue with a phone I got from a friend. Any assistance would be appreciated!
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Re: error: "Serial Number you entered is associated with"

Postby Jennifer_ST » Sun Jun 01, 2014 7:42 pm

Hi lanrick. My name is Straight Talk Jennifer. Sorry that you’re having a problem. Please check your forum inbox for a private message. Thank you.
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Re: error: "Serial Number you entered is associated with"

Postby twlaing » Mon Jun 02, 2014 9:24 pm

Having the same issue. Customer support, please PM. thanks!
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Re: error: "Serial Number you entered is associated with"

Postby Jennifer_ST » Mon Jun 02, 2014 9:25 pm

Hi twlaing. My name is Straight Talk Jennifer. Sorry that you’re having a problem. Please check your forum inbox for a private message. Thank you.
Jennifer_ST
 
Posts: 2455
Joined: Fri Sep 03, 2010 10:06 am

Re: error: "Serial Number you entered is associated with"

Postby austinhammons » Tue Jul 01, 2014 5:38 pm

I bought a straight talk mobile hotspot used. I already have a straight talk account. Every time I try to activate it, it says there is already an account with ny serial number. How can I get my serial number released from the person I bought it froms account without having to make them remove it from their account.
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Re: error: "Serial Number you entered is associated with"

Postby ST - Mark » Tue Jul 01, 2014 5:39 pm

Hi austinhammons. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
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Re: error: "Serial Number you entered is associated with"

Postby sam2k2002 » Sun Aug 17, 2014 12:44 am

Hi there,

I'm having the same issue. Bought a phone and receive the following error:

"We are sorry, the Serial Number you entered is associated with another account or is already active. Please try again with a different serial number or log into "My Account"."

Any assistance would be greatly appreciated!

Thanks,
Sam
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Re: error: "Serial Number you entered is associated with"

Postby sam2k2002 » Sun Aug 17, 2014 12:51 am

Hi there,

I purchased a phone and attempted to transfer my service on straighttalk.com, but I received the following error:

We are sorry, the Serial Number you entered is associated with another account or is already active. Please try again with a different serial number or log into "My Account."

Can someone assist? Thanks!

-Sam
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