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unlocked nokia lumia 822 windows phone no mms or data, help?

PostPosted: Tue Jul 02, 2013 3:50 am
by johnfauver
Hi, I have a Nokia Lumia 822 windows phone. I put my fiancee straight talk SIM card into it, and basic features work, such as sending/receiving text messages, making and receiving phone calls.. But, she can not send or receive mms messages, and can not use her internet unless she is connected to a WiFi connection.. We have gone thru all of the settings, (settings>cellular) but there is no where to edit or add a new apn.. Can someone please help me? I've been trying to figure this out for days and still have had zero luck.. Please..

Re: unlocked nokia lumia 822 windows phone no mms or data, h

PostPosted: Sat Jul 06, 2013 2:42 pm
by ST - Maria
Hi johnfauver. My name is Straight Talk Maria. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

Re: unlocked nokia lumia 822 windows phone no mms or data, h

PostPosted: Thu Aug 15, 2013 11:57 pm
by Nokia4ever
PM

Re: unlocked nokia lumia 822 windows phone no mms or data, h

PostPosted: Fri Aug 16, 2013 12:00 am
by Nokia4ever
PM2

Re: unlocked nokia lumia 822 windows phone no mms or data, h

PostPosted: Sat Aug 24, 2013 8:36 am
by ST - Larry
Hi Nokia4ever. You have made more than 5 posts. Kindly check if you can reply to private message. Thanks.

Re: unlocked nokia lumia 822 windows phone no mms or data, h

PostPosted: Sun Aug 25, 2013 8:37 pm
by edduee
Did you get this issue resolved? I'm in a similar situation. I can send mms just fine but I cannot receive any picture messages. All incoming mms shows from Unknown user with "Message Not Found". Any advice would be greatly appreciated.

Thanks.

Re: unlocked nokia lumia 822 windows phone no mms or data, h

PostPosted: Sun Aug 25, 2013 8:49 pm
by edduee
I guess I need several posts before PM will work ... so I'll use them to clarify my situation:

With my current data and mms settings... I have data connection and able to send mms just fine. The problem is that all incoming mms shows as message not found from user unknown. If I turned off cellular data, incoming mms will show from the right person with a message to download content. However, when I click to download content, nothing come up.

All in all, very strange behavior.

Re: unlocked nokia lumia 822 windows phone no mms or data, h

PostPosted: Sun Aug 25, 2013 8:57 pm
by edduee
After browsing the forum a bit, I'm seeing a lot of requests for PM from Straight Talk folks. I sure hope some of the information in PM that ended up fixing issues can be shared for general knowledge to benefit others as well. Just a thought. :)

Re: unlocked nokia lumia 822 windows phone no mms or data, h

PostPosted: Mon Aug 26, 2013 7:50 am
by Anne_ST
Hi edduee. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.

Re: unlocked nokia lumia 822 windows phone no mms or data, h

PostPosted: Mon Aug 26, 2013 12:04 pm
by edduee
Hi Anne,

somehow I can't reply to you pm - I can reply to others pm just fine tho.

:?: