Connectivity

I purchased a $55 plan on 1/19 and my phone is currently acting as if 8t hasnt had connectivity in 2 days.. Please help. I pay the extra to keep my services and I am still getting shorted at the end of the day...
https://straighttalkwirelessforum.com/
https://straighttalkwirelessforum.com/viewtopic.php?f=6811&t=1283990