Need new SIM, don't want to lose photos

Need new SIM, don't want to lose photos

Postby herecomesnancy » Fri Jan 01, 2016 8:17 pm

Hello, i got a refill but they said i was a couple days too late and now i need a new SIM if i want to use the refill. But i really don't want to lose all my photos and messages. What happens when i get a new SIM? i would really liked to keep my messages and photos. especially photos. it's fine if they are gone when i get my new SIM but i want to have all my other stuff archived on like my computer or something so that i still have it!

What memory card would i need to save all my pictures?

what do i do? Thanks in advance.
herecomesnancy
 
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Re: Need new SIM, don't want to lose photos

Postby ST-Stacy » Fri Jan 01, 2016 8:23 pm

Hi! herecomesnancy! This is Straight Talk Stacy. I will contact you directly through private message. Please check your forum inbox. Thank you!
ST-Stacy
 
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Re: Need new SIM, don't want to lose photos

Postby herecomesnancy » Fri Jan 01, 2016 8:36 pm

i just need a general solutation. i can't go through a live chat and put in all my information. That doesn't seem needed.
herecomesnancy
 
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Re: Need new SIM, don't want to lose photos

Postby herecomesnancy » Fri Jan 01, 2016 8:38 pm

Please anybody who knows what to do post something here.
herecomesnancy
 
Posts: 4
Joined: Fri Jan 01, 2016 7:55 pm

Re: Need new SIM, don't want to lose photos

Postby ST-Mary Ann » Sat Jan 02, 2016 9:13 am

Hi herecomesnancy. We'll have to check your account and gather information and that's why we invite our customers to go offline. Please check your forum inbox for the private message that I've sent. Thank you.

ST Mary Ann
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Re: Need new SIM, don't want to lose photos

Postby herecomesnancy » Sat Jan 02, 2016 10:43 am

why does this forum exist if you dont answer the questions, just send us off somewhere else? i dont feel comfortable at all providing personal information to what should be a general and simple solution. if you want to message me a solution fine but i will not call att or live chat someone with personal info when it is absolutely not needed!
herecomesnancy
 
Posts: 4
Joined: Fri Jan 01, 2016 7:55 pm

Re: Need new SIM, don't want to lose photos

Postby dcg9381 » Tue Feb 16, 2016 5:49 pm

They never answer questions on the forum... It might provide written examples of wrong answers.
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