Straight Talk Wireless Forums

My wife and I both have a Lumia 930, and up until yesterday everything worked great.
Since yesterday afternoon I am no longer able to send or receive MMS messages, but my wife still can.
We have the exact same phone, with the exact same APN settings, hers works, mine doesn't.
I cannot figure this out. I've tried re-entering the APN settings, soft resetting my phone, factory restoring it, spending time on the phone with straight talk, everything I can think of.

When someone sends me an MMS message NOTHING happens, and the same thing happens when I try to send one. No alert, no notification, nothing.

Any suggestions?

Thanks

Hi betterley! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.