lumia 925 no data

lumia 925 no data

Postby aether1 » Fri Mar 14, 2014 11:03 pm

Same issues the hundreds of other customers are encountering, no data, using the same settings recommended on the website.
aether1
 
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Re: lumia 925 no data

Postby ST - Mark » Fri Mar 14, 2014 11:09 pm

Hi aether1. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
ST - Mark
 
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Re: lumia 925 no data

Postby aether1 » Sat Mar 15, 2014 12:49 am

The PM didn't help, told me to call the help line tomorrow.
aether1
 
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Re: lumia 925 no data

Postby ST - Mark » Sat Mar 15, 2014 4:43 pm

Hi aether1. My name is Straight Talk Mark. Has your issue been resolved? If not, I have sent you a private message. Kindly check your Forum inbox. Thanks!
ST - Mark
 
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Re: lumia 925 no data

Postby aether1 » Sun Mar 16, 2014 6:19 pm

Still cannot get data to work on my phone. Anyone had any luck with the Lumia 925?
aether1
 
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Re: lumia 925 no data

Postby Lindsay_ST » Mon Mar 17, 2014 12:16 am

Hi aether1. My name is Straight Talk Lindsay. We are sorry for the trouble. Let me help you. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
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Re: lumia 925 no data

Postby aether1 » Mon Mar 17, 2014 12:58 pm

Called customer support, they told me to Google the answer for what my APN settings should be. What good is customer support if they tell you to just go to Google?
aether1
 
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Re: lumia 925 no data

Postby ST - Larry » Mon Mar 17, 2014 2:11 pm

We apologize for the trouble aether1. To further assist you, please check your forum inbox for a message. Thanks.
ST - Larry
 
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Re: lumia 925 no data

Postby Che_ST » Mon Mar 17, 2014 2:11 pm

Hi aether1. My name is ST Che and let me continue to help you. Please check your forum inbox for a message. Thanks.
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Re: lumia 925 no data

Postby aether1 » Mon Mar 17, 2014 3:43 pm

Customer support told me that my phone is provisioned properly. Great. So why isn't it working? (silence)
aether1
 
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