New Nokia Lumia 635 no mms

Re: New Nokia Lumia 635 no mms

Postby ST-Jean » Sun Sep 28, 2014 4:28 pm

Hi judylukejake. My name is Straight Talk Jean. Please check your Forum inbox for a private message. Thank you.
ST-Jean
 
Posts: 2370
Joined: Fri Aug 08, 2014 5:56 pm

Re: New Nokia Lumia 635 no mms

Postby ST-Jean » Sun Sep 28, 2014 4:37 pm

Hi rlm1949! My name is Straight Talk Jean. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. Thank you
ST-Jean
 
Posts: 2370
Joined: Fri Aug 08, 2014 5:56 pm

Re: New Nokia Lumia 635 no mms

Postby bradlyjames » Sat Oct 04, 2014 1:08 pm

Could someone post the 635 AT&T Win 8.1 APN Settings?? Can't seem to get SMS/MMS and 4G internet to work.
bradlyjames
 
Posts: 5
Joined: Sat Oct 04, 2014 12:23 pm

Re: New Nokia Lumia 635 no mms

Postby ST-Mary Ann » Sat Oct 04, 2014 1:53 pm

Hi bradlyjames! My name is Straight Talk Mary Ann. We need to take this issue offline so I can address it further. Please check your forum inbox for the message that I have sent on how to get the APN configuration. Thank you.
ST-Mary Ann
 
Posts: 3340
Joined: Wed Sep 03, 2014 12:30 pm

Re: New Nokia Lumia 635 no mms

Postby bradlyjames » Sat Oct 04, 2014 2:23 pm

In case anyone else comes along... I have found these settings work for AT&T Lumia 635:

Internet APN:
APN: att.mvno
Leave the rest blank
(I do see an Authentication type set to 'PAP' but I can't change it)

MMS APN:
APN: att.mvno
WAP gateway (URL): proxy.mvno.tracfone.com
WAP gateway port: 80
MMSC (URL): http://mmsc.cingular.com/
MMSC port: 80
Maximum MMS size: blank
IP type: IPv4

These worked out great for me. If this did or didn't work for you, please reply. I would be interested to know.
bradlyjames
 
Posts: 5
Joined: Sat Oct 04, 2014 12:23 pm

Re: New Nokia Lumia 635 no mms

Postby ST-Mary Ann » Sat Oct 04, 2014 2:49 pm

Hi bradlyjames! It's great to hear that it worked out for your phone. Have a nice day!
ST-Mary Ann
 
Posts: 3340
Joined: Wed Sep 03, 2014 12:30 pm

Re: New Nokia Lumia 635 no mms

Postby DanUlrich » Thu Jan 01, 2015 3:13 am

bradlyjames wrote:In case anyone else comes along... I have found these settings work for AT&T Lumia 635:

Internet APN:
APN: att.mvno
Leave the rest blank
(I do see an Authentication type set to 'PAP' but I can't change it)

MMS APN:
APN: att.mvno
WAP gateway (URL): proxy.mvno.tracfone.com
WAP gateway port: 80
MMSC (URL): http://mmsc.cingular.com/
MMSC port: 80
Maximum MMS size: blank
IP type: IPv4

These worked out great for me. If this did or didn't work for you, please reply. I would be interested to know.


Thank you for this post!! I've had several Chat and Phone Support calls in for my Nokia Lumia 635 on Straight Talk and at no time have they gotten the settings to match what you had posted here. Amazing, that once I plugged in these settings, within 15 minutes, I can now send Picture TXT to all my phones, and receive them as well.

I don't know if any of these settings are 'region specific' but if it matters, I live in Seattle, WA area. There are 2 pieces of the puzzle that I was never given exactly as above:

1. The WAP gateway settings. They always told me to leave them blank.
2. the IP Type: IPv4 - Initially it was set and not change-able from IPv4v6 and I needed to 'delete' both the APN and MMS settings, then create new ones with the above listed settings, and it works great now.

Thanks for sharing. Hoping Straight Talk Support will post this more visibly as the fix, as so far I've gotten everything from "It's a Windows Phone, and we don't have the settings, so there is no guarantee" to "I am the supervisor, and the settings we've given you are correct to our knowledge, please allow 24 hours for the proper information to be downloaded to your phone, and call back if it did not fix the issue" which it never has.

Using Forums will save costs for Straight Talk as often times people can fix their own issue with a simple "Internets" search and be on their way.

One more thing I've heard on some of the posts here and on the Interwebs: No, you don't need to 'unlock' the Nokia Lumia 635 Go-Phone to use it with Straight Talk. It will work, if you follow the instructions scattered around on how to set it up, no unlocking required.

Thanks for sharing and listening. Hoping this post gets saved for all the other future users who run into this problem, and struggle to find a fix.
DanUlrich
 
Posts: 1
Joined: Thu Jan 01, 2015 3:01 am

Re: New Nokia Lumia 635 no mms

Postby ally714 » Thu Jan 22, 2015 10:20 pm

I gave up on this phone, I never could receive mms. Now I have an LG G2, which does receive mms, however, I cannot figure out how to move contacts over to the new LG. Any help would be appreciated. Of course, the straight talk rep couldn't help.
ally714
 
Posts: 10
Joined: Sat Aug 30, 2014 1:33 pm

Re: New Nokia Lumia 635 no mms

Postby ST-Chelsea » Thu Jan 22, 2015 10:23 pm

Hi Ally714! My name is Straight Talk Chelsea. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!
ST-Chelsea
 
Posts: 341
Joined: Thu Aug 07, 2014 4:24 pm

Re: New Nokia Lumia 635 no mms

Postby mcthornbody » Sun Jan 25, 2015 9:57 pm

Same issue as everyone else. Need help with apn settings.
mcthornbody
 
Posts: 3
Joined: Sun Jan 25, 2015 9:17 pm

PreviousNext

Return to Nokia

Who is online

Users browsing this forum: No registered users and 32 guests