error: "Serial Number you entered is associated with"

[clamum]

I just bought a phone off of eBay and also received this message after entering the phone's MEID_DEC. The listing for the ad said it had a "clean ESN" and was "ready for activation." If it matters, I am transferring my existing Straight Talk service/number to this new phone.

[Debbie_ST]

Hi clamum. My name is Straight Talk Debbie. We're sorry that you’re having a problem. Please check your inbox for a message. Thanks.

[McDerf]

I have the same problem as well

[McDerf]

I'm encountering the same problem

[clamum]

The phone isn't a Nokia, it's a ZTE Majesty, but I haven't been able to contact the seller yet. Any help?

[clamum]

Post 4/5.

[Sophie_ST]

Hi McDerf. My name is Straight Talk Sophie. I’ve sent you a private message; please check your inbox. Thanks.

[Sophie_ST]

Hi clamum. My name is Straight Talk Sophie. I’ve sent you a private message; please check your inbox. Thanks.

[captainthom]

I'm running into the same problem. I didn't buy the phone used, but there's been a good few months since I've had service. I bought a refill card today to get it cut back on, but it's getting kinda frustrating.

[ST - Kyle]

Hi captainthom. My name is ST - Kyle. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thanks.