Cant Send or Receive Picture Texts

[skyscraperfarms]

I have a Lumia 635 and I cant receive or send pictures through text. Regular texts work along with everything else.

Thanks

[ST-Shannon]

Hi skyscraperfarms! My name is Straight Talk Shannon. Sorry for the trouble. We will check on that in the system. We need to take this issue offline since we will need your phone information to assist you further with your issue. I will contact you directly with a private message. Thank you.

[shannonlee]

Hi, I am having the same issue. I can receive and send text messages but not pictures. Can you help?

[Jhonally_ST]

Hi shannonlee. My name is Straight Talk Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

[pjcush]

Same problem here. No picture texts.

[ST-Chelsea]

Hi Pjcush! My name is Straight Talk Chelsea. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!