What to do when I mail phone back for repair?

[COURTNEYNICOLE384]

The handset speaker in my Nokia E5 is blown. After speaking with a Straight Talk Representative, she informed me that I would need to send my Nokia E5 back to Straight Talk before receiving a replacement phone.

What do I do in the meantime? Can I keep the SIM card out of my current Nokia E5 prior to sending it back and place it my older Straight Talk phone (a Samsung T528G) while I wait for the replacement to be sent to me?

I am pregnant and only use my cell phone number (no house phone) and cannot be left with no way of contacting people.

Thank you

[Jennifer_ST]

Hi COURTNEYNICOLE384. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.

[COURTNEYNICOLE384]

Jennifer_ST,

I never received a separate message from you to begin resolving this issue...

[COURTNEYNICOLE384]

Jennifer_ST,

It says that I am unable to reply to your private message.

[John]

Hi COURTNEYNICOLE384, please to post at least three messages on this thread and check back on your forum inbox if you can send a reply. Thanks!