E71 Activation

[UnhappySTuser]

I got my E71 and I have been on the phone with your overseas tech and sales support for more than 5 hours and they don't know how to activate my phone!!! Please someone with brain and authority help me here.

One of the managers, Clifford, essentially told me I should go else where for my phone service. WTF!

I want my phone work! Please! it's not that hard...

[Elle]

Hi UnhappySTuser. My name is StraightTalk Elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

[UnhappySTuser]

Elle...I am unable to reply privately to your previous message to provide you with my serial number. is there another way?

[Elle]

UnhappySTuser, please make three more posts so you can reply to the private message. Thanks.

[JAS]

I am also having serious problems getting my E71 to activate. I've been on the phone with three different help desk people and they all have not been very ...helpful. What problem are you having? With mine, it won't register the SIM card. It's been very frustrating because the help desk people don't seem to understand my questions or dilemma at all. They repeat back to me what they think I am asking and it's completely wrong.

[Elle]

Hi JAS. My name is StraightTalk Elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

[pscriv]

Posting again to build up to three posts so that someone can PM me with steps for activation.
I have two E71's that the overseas help desk could not activate after being on the phone for two hours. Please help.

[Elle]

Hi pscriv. My name is StraightTalk Elle. Let me help you. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

[pcp135]

I got my E71 and I have been on the phone with your overseas tech and sales support for more than 5 hours and they don't know how to activate my phone!!! Please someone with brain and authority help me here.

One of the managers, Clifford, essentially told me I should go else where for my phone service. WTF!

I want my phone work! Please! it's not that hard...

Any update on this? I bought the E71 and am wondering if I will be going through the same problems.

[marianne]

Hi pcp135. My name is StraightTalk Marianne. We can help activate your from here. If you need assistance with the activation, kindly follow the instructions sent to your inbox.