Weak Signal or No Signal

[hlj1978]

I have a Huawei Android phone and I always have a weak signal or no signal and all of my calls go to voicemail. What should I do?

[Elle]

Hi hlj1978. My name is StraightTalk Elle. Let me check the coverage strength in your area. Please send me a private message with your the complete physical address where the issue occurs. Thanks.

[bottlestopper]

I have good signal in little rock

[rdbement2]

I have this same problem. I just bought my phone and activated it today and have had no signal!

[rdbement2]

I have this same problem. I just bought my phone and activated it today and have had no signal!

[Stephanie_ST]

Hi rdbement2. My name is Straight Talk Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you!

[zarcazm]

I am also having a problem and I believe it is because on my old phone I was running on Verizon and now I am on Sprint which has poor service in my area. To make matters worse I spent 3 hours transferring all my numbers from my old phone to my new phone (deleting from my old phone as I went) and a Supervisor in Customer Service during one of my hour long calls had me reset the phone and I lost everything!

[Anne_ST]

Hi zarcazm. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.

[elbee]

I completely agree that Straight Talk's signal is weak or non-existent now that I have upgraded to an LG Android phone. My old, keyboarded phone used to get service everywhere, all the time. With that phone, I believe service was provided by Verizon's network of "Can Your Hear Me Hear Now?" fame. Now the signal is weak the moment I pull into my driveway and disappears entirely when I walk inside, displaying "Emergency Calls Only." I have heard that the difference in service from my old phone to the new phone may be that the new phone was on the Sprint network, which my teenager says "sucks." I would describe it more as "Can You Ever Hear Anyone?" It's terrible. I have used Straight Talk for years, regularly making business calls when working from home with no problems. Not anymore. It's useless. Android phone service costs more and seldom works at home. Service is spotty in the certain field areas, too. Is there a Straight Talk solution to this problem... or do I just need a new cell phone provider?

[Sophie_ST]

Hi elbee. My name is Straight Talk Sophie. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly with a private message. Thanks.