Horrible Iphone 4s Internet speeds (JUST STARTED)

Horrible Iphone 4s Internet speeds (JUST STARTED)

Postby darylw » Sat Jul 21, 2012 11:32 am

Hi My name is Daryl Wizinsky,

I have an Iphone 4s, before 2 days ago my speeds were 3 mb/s, now they are .07

I have shut down all apps, restarted the phone..

My phone was amazing before yesterday. I have been with you guys for 3 months.. the phone was faster than when I was with AT&T.

I called techincal support and they said everything was fine.. But its not. I am a Real Estate agent I have lots of files coming and going out of my emails, I really need this problem fixed asap.

Please someone help!!!
darylw
 
Posts: 14
Joined: Sat Jul 21, 2012 11:28 am

Re: Horrible Iphone 4s Internet speeds (JUST STARTED)

Postby Elle » Sat Jul 21, 2012 11:41 am

Hi darylw. My name is StraightTalk Elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
Elle
 
Posts: 3926
Joined: Tue Apr 12, 2011 12:52 pm

Re: Horrible Iphone 4s Internet speeds (JUST STARTED)

Postby darylw » Sat Jul 21, 2012 11:46 am

I cant respond to your pm :(
darylw
 
Posts: 14
Joined: Sat Jul 21, 2012 11:28 am

Re: Horrible Iphone 4s Internet speeds (JUST STARTED)

Postby Elle » Sat Jul 21, 2012 11:52 am

darylw, please make at least five posts to be able to reply to the private message. Thanks.
Elle
 
Posts: 3926
Joined: Tue Apr 12, 2011 12:52 pm

Re: Horrible Iphone 4s Internet speeds (JUST STARTED)

Postby darylw » Sat Jul 21, 2012 12:07 pm

Can I just post my imem # here?
darylw
 
Posts: 14
Joined: Sat Jul 21, 2012 11:28 am

Re: Horrible Iphone 4s Internet speeds (JUST STARTED)

Postby Elle » Sat Jul 21, 2012 12:19 pm

darylw, please provide me your phone's serial number via private message for security reasons. Thanks.
Elle
 
Posts: 3926
Joined: Tue Apr 12, 2011 12:52 pm

Re: Horrible Iphone 4s Internet speeds (JUST STARTED)

Postby darylw » Sat Jul 21, 2012 1:04 pm

Ok thank you so much. I hope we can fix this. I loved your service before this happened!!
darylw
 
Posts: 14
Joined: Sat Jul 21, 2012 11:28 am

Re: Horrible Iphone 4s Internet speeds (JUST STARTED)

Postby Elle » Sat Jul 21, 2012 2:58 pm

darylw, your issue has been resolved as per offline conversation. If you should have any other issue or concern, just let us know. Thanks.
Elle
 
Posts: 3926
Joined: Tue Apr 12, 2011 12:52 pm

Re: Horrible Iphone 4s Internet speeds (JUST STARTED)

Postby darylw » Sat Jul 21, 2012 3:13 pm

You fixed it!!! Its actually faster than before
darylw
 
Posts: 14
Joined: Sat Jul 21, 2012 11:28 am

Re: Horrible Iphone 4s Internet speeds (JUST STARTED)

Postby darylw » Sat Jul 21, 2012 3:47 pm

Thanks so much!!

Image
darylw
 
Posts: 14
Joined: Sat Jul 21, 2012 11:28 am

Next

Return to Links to Straight Talk service area map and discussions about coverage.

Who is online

Users browsing this forum: No registered users and 46 guests

cron