iPhone 5 Internet still slow

iPhone 5 Internet still slow

Postby Wls_ mlk@yahoo.com » Sun May 05, 2013 9:51 pm

Ok I have an iphone5 that I bought from Walmart. A couple months ago my Internet started to act really slow. My App Store is slow and every time I try to watch a video (YouTube or whatever) or stream music is keeps stopping. At first I thought I may had went over the "data limit" but my plan renewed today so whatever throttle I had should be off. Starting to get concerned because I really LOVE my phone. Btw calling customer service did nothing but waste my time. Help would be greatly appreciated.
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Re: iPhone 5 Internet still slow

Postby Jennifer_ST » Sun May 05, 2013 10:00 pm

Hi Wls_ mlk@yahoo.com. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
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Re: iPhone 5 Internet still slow

Postby weirdfate » Mon May 06, 2013 12:01 am

slow for me here to in RI. I called and they told me there collecting the esn from customers that are not showing throttled in there system to escilate to there higher ups in either vzw it self or whom ever deals with them. sad because i had the opertunity to go to tmobile and get there iphone and sell this sad excuse for an iphone 5 on the better cdma network but i choked it up and went to get another 3month card for straight talk so im stuck. hope they realize people paid 700 bucks for this phone and it needs to be worth that... :ugeek:
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Re: iPhone 5 Internet still slow

Postby Wls_ mlk@yahoo.com » Mon May 06, 2013 12:13 am

How do I reply Jennifer?
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Re: iPhone 5 Internet still slow

Postby ST - Felice » Mon May 06, 2013 12:50 am

Hi Wls_ mlk@yahoo.com. My name is Straight Talk Felice. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. If you are new to this Forum, please participate in any thread by creating at least five posts to enable your private messaging feature. Thank you.
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Re: iPhone 5 Internet still slow

Postby Jude » Mon May 06, 2013 2:22 am

Hi weirdfate. My name is Straight Talk Jude and I'll be addressing your concern. For me to assist you further, we need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks!
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Re: iPhone 5 Internet still slow

Postby Iibcnu » Sat Aug 17, 2013 10:29 pm

I also am having very slow Internet on my iPhone 5, I travel a lot and thought it was the area I was in, but have been to several places since the problem has started and now is so slow web sites won't hardly open without wifi. Been this way for over a month and is getting worse! Help?
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Re: iPhone 5 Internet still slow

Postby Anne_ST » Sun Aug 18, 2013 3:07 am

Hi Iibcnu. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
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Re: iPhone 5 Internet still slow

Postby ramos808 » Mon Aug 19, 2013 4:15 am

I have purchased an iPhone 5 from Walmart less then 3 weeks ago. The Internet was working great now it's is REALLY slow!....is there any way to fix this problem?. I am verry disappointed with this problem. Please get to me ASAP ..thanks
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Re: iPhone 5 Internet still slow

Postby Sophie_ST » Mon Aug 19, 2013 4:25 am

Hi ramos808. My name is Straight Talk Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I’ll contact you directly with a private message. Thanks.
Sophie_ST
 
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