Straight Talk Wireless Forums

I have had Straight Talk for a few years now. I used to be able to refill when I was able to. Now Straight Talk deactivates my phone within a few days of my service ending. I thought the whole point of Straight Talk was pay as you go? I can't afford to refill any quicker and I am tired of having to reactivate my phone each time I go to refill it. I really wish Straight Talk would quit deactivating my phone. And only do it when I request them to. I used to be able to go pay check to pay check. Now if I don't refill it within a matter of days my phone is deactivated. I am also tired of the "reminder calls" and text messages. I know when my service is about to end I just don't have the money to refill right away!

Hi kross51372. I apologize for the inconvenience. Let me help you. We need to take this issue offline so I can address it further. Please check your forum inbox for the message that I have sent. Thank you.

ST Mary Ann

I need help with my phone ASAP!!! My phone isn't supposed to deactivate until 8/31/2016 but sometime yesterday or last night it said "no service add air time by 8/31/2016 or Service Ends". It won't even let me call straight talk directly from my phone. I am livid!!!!! I'm looking for a job but if my phone is off I won't get any calls from employers! PLEASE HELP ASAP!!!

Hi Straighttalkmommy! My name is Straight Talk Mary Ann. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

I tried to reload my service and i have turned it on and off a bunch to keep trying and it just keeps saying my service is deactivated.

Hi lbrumley8! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.