Straight Talk Wireless Forums

Dear support,

after a longer stay outside from the states I bought a new plan yesterday to refill my phone.
The account said it was accepted but I can not place phone calls or using the LTE connection.

I rebooted my phone several times now and also updated the data settings. So, please help me.

Thanks,
Simon

Hi simonkuipers! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.