New Phone Number, Wrong Area Code

New Phone Number, Wrong Area Code

Postby ranchrunner227 » Tue Jun 28, 2016 4:00 pm

My previous cell number could not be ported to Straight Talk for some reason, so I was given a new number. I live in Wyoming and expected to receive a (307) area code. My first number from Straight Talk had a (775) area code, so I tried calling customer service to change it. I was told that the they could not provide a number for my 82801 zip code, so they gave me a number for an 82901 zip code. It's a (775) area code again. I just want a number with a 307 area code and is preferably close to the 82801 zip code area. How can I do this?
ranchrunner227
 
Posts: 1
Joined: Tue Jun 28, 2016 3:49 pm

Re: New Phone Number, Wrong Area Code

Postby ST-Jean » Tue Jun 28, 2016 7:03 pm

Hi ranchrunner227! My name is Straight Talk Jean. For us to address your concern, we need to take this issue offline. Please check your Forum inbox for a message.
ST-Jean
 
Posts: 2370
Joined: Fri Aug 08, 2014 5:56 pm

Re: New Phone Number, Wrong Area Code

Postby anf062094 » Thu Oct 06, 2016 2:30 pm

Same problem here and I called SEVEN times to get help. My employees cant call me anymore because suddenly im long distance. Its crap.
anf062094
 
Posts: 1
Joined: Thu Oct 06, 2016 2:24 pm

Re: New Phone Number, Wrong Area Code

Postby ST-Kurt » Thu Oct 06, 2016 2:58 pm

Hi anf062094! Our apology for what happened. I am Straight Talk Kurt. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!
ST-Kurt
 
Posts: 2046
Joined: Thu Aug 07, 2014 3:09 pm


Return to Links to Straight Talk service area map and discussions about coverage.

Who is online

Users browsing this forum: No registered users and 44 guests