"You Are Roaming" Messages - Unable to make calls

Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Larry » Wed Sep 20, 2017 8:10 am

Hi Frustrated unlimited. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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Re: "You Are Roaming" Messages - Unable to make calls

Postby Snowflake80 » Thu Nov 09, 2017 2:11 pm

I have had straight talk for awhile now and as long as I had an AT&T phone from straight talk I never had this problem mow I have a Verizon phone I have this roaming issue. I just $130 on this phone and I expected it to work with straight in the same places every other phone I have had in the past two years did. I am really getting aggravated. After 2 years I am considering swapping carriers because of this.
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Location: Leesville, Louisiana

Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Mark » Thu Nov 09, 2017 6:22 pm

Hi Snowflake80. My name is Straight Talk Mark. Sorry to hear that you're having a problem. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thanks.
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Re: "You Are Roaming" Messages - Unable to make calls

Postby ajschmu » Mon Dec 04, 2017 4:44 pm

I have a new LG Treasure LTE... second one now... tried both Tracfone and Straight Talk.. and I am getting the "you are roaming" message. I also have a Verizon cell phone. When I make certain calls on it, w/o an area code, I sometimes get a message from US Cellular that I must dial using an area code.
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Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Mark » Mon Dec 04, 2017 5:45 pm

Hi ajschmu. My name is Straight Talk Mark. We're sorry for the trouble. For us to address your concern, we need to take this issue offline. Please check your Forum inbox for a message. Thanks.
ST - Mark
 
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Re: "You Are Roaming" Messages - Unable to make calls

Postby chilipepper3 » Sat Dec 16, 2017 7:44 pm

I am having the same problem. It claims I am "Roaming" via Version Wireless and not allowing me to make calls or text.
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Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Larry » Sun Dec 17, 2017 9:25 am

Hi chilipepper3. My name is Straight Talk Larry and I’ll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your forum inbox for a message. Click on "New Message" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: "You Are Roaming" Messages - Unable to make calls

Postby lillybug » Tue Dec 26, 2017 7:49 pm

I started my ST service on 7/04/17 with a new ZTE Z799VL phone. An ongoing problem is that when going into northern WV and western Md, phone goes to Roaming, even though signal strength on 4GLTE is good. My home area is w. Pa., spent 2 days visiting friends and family in Hagerstown, Md, had good signal, was able to send and receive texts, yet could not make and receive calls. ST coverage map includes area where we stayed. Spent an hour on a Verizon phone with ST techs trying to get problem resolved but to no avail. This situation is unacceptable.
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Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Mark » Tue Dec 26, 2017 9:07 pm

Hi lillybug. My name is Straight Talk Mark. We're sorry for the trouble. For us to address your concern, we need to take this issue offline. Please check your Forum inbox for a message. Thanks.
ST - Mark
 
Posts: 1948
Joined: Thu Jun 14, 2012 11:46 am

Re: "You Are Roaming" Messages - Unable to make calls

Postby helpmechet » Sun Jan 07, 2018 8:33 am

I have the same problem
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