"You Are Roaming" Messages - Unable to make calls

Re: "You Are Roaming" Messages - Unable to make calls

Postby Longbraid5 » Thu Apr 20, 2017 12:24 pm

6 year + Straight Talk Customer
As many of you have said, "My old phone didn't do this." This is definitely a Straight Talk issue/fix. Whether it be with new programming or whatever needs done. This should have already been addressed & fixed. Since it is on going as far back as 2014. I bought my next new phone from them in 2015, which had a Sim card with. I couldn't activate it on their Website. So I called the service (I can't say Customer Service, as they are no service). First thing they said, "We need to send you a new Sim card." Mind you my new phone came with a Sim card. I feel they have programmed this into the card...
So I am having the same problem. I have been-went-gone thru the spiel with the so called service, many-many times & countless hours. *So please don't tell me to private message. I've talked, chatted, pm'ed, inboxed... "PLEASE JUST FIX THE PROBLEM!" I have taken my battery & Sim card out so many times the print has worn off. Only you know the problem you created. If you don't know how to rectifie it, say so. If not, maybe we need to be contacting FCC, Consumer Affairs & other Government Agencies to deal with you. As we are fed up. YOU HAVE GIVEN US THE RUN AROUND LONG ENOUGH!!!
Longbraid5
 
Posts: 3
Joined: Thu Apr 20, 2017 8:50 am

Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Larry » Thu Apr 20, 2017 12:30 pm

Hi Longbraid5. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: "You Are Roaming" Messages - Unable to make calls

Postby Longbraid5 » Thu Apr 20, 2017 3:48 pm

ST - Larry wrote:Hi Longbraid5. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.


ST-Larry you forgot the message. Nothing in the body, lol! Like I said "What service?"
Longbraid5
 
Posts: 3
Joined: Thu Apr 20, 2017 8:50 am

Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Mark » Thu Apr 20, 2017 4:48 pm

Hi Longbraid5. My name is Straight Talk Mark and I'll continue addressing your concern. Please check your Forum inbox for a private message. Thanks.
ST - Mark
 
Posts: 1948
Joined: Thu Jun 14, 2012 11:46 am

Re: "You Are Roaming" Messages - Unable to make calls

Postby Segna215 » Sat Apr 22, 2017 9:46 am

My mom and neighbor are both having the same issue. What do they even tell you in the private messages?? Why can't they just post it for everyone to see if it's a major issue for a lot of people? We're getting pretty tired of wasting money and not being able to use the phone!
Segna215
 
Posts: 1
Joined: Sat Apr 22, 2017 9:38 am

Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Larry » Sat Apr 22, 2017 10:10 am

Hi Segna215. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: "You Are Roaming" Messages - Unable to make calls

Postby AmyWalters92 » Wed May 10, 2017 8:08 am

I am having this same problem. Every since I started my new job I go into roaming when I cross state line. The ST person I talked to told me to dial *73 and it would automatically turn my roaming off. Which was a LIE. told me to call them when I got across the line. (In which I can't. I can not make even one phone call) they looked up the zip over there said I had coverage. But it still doesn't work.
AmyWalters92
 
Posts: 1
Joined: Wed May 10, 2017 8:02 am

Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Felice » Wed May 10, 2017 8:19 am

Hi AmyWalters92. My name is Straight Talk Felice. We are sorry for the trouble you have in making calls. Please check your Forum inbox for assistance.
ST - Felice
 
Posts: 2268
Joined: Tue Nov 22, 2011 12:04 pm

Re: "You Are Roaming" Messages - Unable to make calls

Postby Baylee_willard » Wed May 10, 2017 6:03 pm

I have a Verizon HTC desire 530 and I love the phone. I thought I would love straight talk but last week it started dropping service and when I try to call it says "you are roaming" I called Straight Talk and I couldn't understand the woman and she said she couldn't help me. Please someone help because I don't want to switch to another service again!
Baylee_willard
 
Posts: 1
Joined: Wed May 10, 2017 5:56 pm

Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Mark » Wed May 10, 2017 6:07 pm

Hi Baylee_willard. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
ST - Mark
 
Posts: 1948
Joined: Thu Jun 14, 2012 11:46 am

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