PIN not valid

Re: PIN not valid

Postby gorumbg » Fri Jun 02, 2017 6:11 pm

I am having the same problem. I purchased 2 $55 BYOP Activation kits at Walmart to switch my phones from AT&T to Straight Talk. I was able to do the first phone with no issues. When I tried to do the second phone, I got the message that the service pin had already been used. I actually thought I had entered the first service pin by mistake. But, no, I tried them both again, and both said they had already been used. I went ahead and purchased another month of service through the site just so I could finish the activation. But, I am not eating a $69 charge (after taxes) for a month of service that I didn't get. Would like to get some help here before making a drive back to Walmart only to find that they are going to refuse to refund my money as they did the original poster of this form topic.
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Re: PIN not valid

Postby ST - Mark » Fri Jun 02, 2017 6:24 pm

Hi gorumbg. My name is Straight Talk Mark. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
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Re: PIN not valid

Postby jonievogt » Sun Aug 20, 2017 7:08 am

Hello....i paid for this card and it doesnt work. This is how this is foing to be?
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Re: PIN not valid

Postby ST - Mark » Sun Aug 20, 2017 5:09 pm

Hi jonievogt. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
ST - Mark
 
Posts: 2556
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Re: PIN not valid

Postby Sequoya21 » Mon Aug 21, 2017 12:16 am

I'm having this same problem. Help.
Sequoya21
 
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Joined: Mon Aug 21, 2017 12:10 am

Re: PIN not valid

Postby ST - Larry » Mon Aug 21, 2017 9:41 am

Hi Sequoya21. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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Re: PIN not valid

Postby cake86 » Sun Oct 08, 2017 3:05 pm

I am having the same issue. I purchased a $30 straight talk unlimited card but it's not letting me add my minutes when i try to add it on. Keep saying pin not valid. please help. what can i do to get my minutes cause my service ends on 10/8/17
cake86
 
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Joined: Sun Oct 08, 2017 2:57 pm

Re: PIN not valid

Postby ST - Felice » Sun Oct 08, 2017 3:19 pm

Hi cake86. My name is Straight Talk Felice. We are sorry for the trouble you have with the service PIN. Please check your Forum inbox for a message.
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Re: PIN not valid

Postby Zimzam » Wed Nov 08, 2017 7:12 am

I'm also having the same issue. $45 plan is being reported as an invalid pin.
Zimzam
 
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Joined: Wed Nov 08, 2017 7:10 am

Re: PIN not valid

Postby ST - Larry » Wed Nov 08, 2017 8:54 am

Hi Zimzam. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

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