PIN not valid

Re: PIN not valid

Postby ST-Jean » Sun May 08, 2016 6:56 pm

Hi Hilmurleaf! My name is Straight Talk Jean. For us to address your concern, we need to take this issue offline. Please check your Forum inbox for a message.
ST-Jean
 
Posts: 2370
Joined: Fri Aug 08, 2014 5:56 pm

Re: PIN not valid

Postby jasonsphone » Thu May 26, 2016 12:35 pm

My activation card scratch off pin is unreadable on 5 of the numbers.I paid for a new phone and card,that is now not working.
will someone please assist in resolving this problem?
jasonsphone
 
Posts: 1
Joined: Thu May 26, 2016 12:25 pm

Re: PIN not valid

Postby ST-Yvonne » Thu May 26, 2016 1:00 pm

Hi. My name is Straight Talk Yvonne. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
ST-Yvonne
 
Posts: 1463
Joined: Thu Aug 07, 2014 4:18 pm

Re: PIN not valid

Postby Azrtheal » Fri Jun 03, 2016 7:19 pm

I purchased a pin last night and received it this morning. Tried to help a from and reactivate her phone, come to find out the 30$ pin cannot be used with smartphones. I use the site cause I can't go to walmart and buy a pin myself, and now I have one tech telling me the pin cannot be refunded, and Walmart 'return online' telling me the same thing. I would like my 30$ back that I paid for it, cause I know I can't use it cause I use a smartphone too. Can I get some help on this matter?
Azrtheal
 
Posts: 1
Joined: Fri Jun 03, 2016 7:15 pm

Re: PIN not valid

Postby ST-Stacy » Fri Jun 03, 2016 7:52 pm

Hi! Azrtheal! This is Straight Talk Stacy. I am sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!
ST-Stacy
 
Posts: 1273
Joined: Thu Aug 07, 2014 4:20 pm

Re: PIN not valid

Postby nobodyGE » Sat Jul 09, 2016 8:41 pm

Hello. I need help. I purchased a Straight Talk phone today at walmart. I tried to enter my pin and service number online and it did not work. Next, I tried to call and an automated robot told me the pin number was invalid. I just bought the new codes a few hours ago in the store. I'm disappointed and frustrated. How do I fix this? Can someone please activate mine? I have the numbers with me. I wasted $30.00 more than I planned to. I need this phone by next week.
nobodyGE
 
Posts: 2
Joined: Sat Jul 09, 2016 7:27 pm

Re: PIN not valid

Postby ST-Yvonne » Mon Aug 01, 2016 9:08 am

nobodyGE wrote:Hello. I need help. I purchased a Straight Talk phone today at walmart. I tried to enter my pin and service number online and it did not work. Next, I tried to call and an automated robot told me the pin number was invalid. I just bought the new codes a few hours ago in the store. I'm disappointed and frustrated. How do I fix this? Can someone please activate mine? I have the numbers with me. I wasted $30.00 more than I planned to. I need this phone by next week.

Hi. My name is Straight Talk Yvonne. We understand your frustrations and we apologize for the inconvenience that you have experienced with the service. We'd like to help you get this addressed. To better assist you, a private message was sent to your Forum inbox with the chat link to speak with one of us. The Forum inbox is located at the upper left corner of this Forum beside the User Control Panel. Please copy and paste your comments from the forum. Thank you.
ST-Yvonne
 
Posts: 1463
Joined: Thu Aug 07, 2014 4:18 pm

Re: PIN not valid

Postby lala1994 » Thu Aug 04, 2016 3:29 pm

I bought a straight talk service card from walmart online. Got it from Email delivery and when I put in the service pin it said it had already been used.. My phone is activated and everything but it will not take the service pin.
lala1994
 
Posts: 1
Joined: Thu Aug 04, 2016 3:17 pm

Re: PIN not valid

Postby ST-Mary Ann » Thu Aug 04, 2016 3:40 pm

Hi lala1994. Let me help you. We need to take this issue offline so I can address it further. Please check your forum inbox for the message that I have sent. Thank you.

ST Mary Ann
ST-Mary Ann
 
Posts: 3340
Joined: Wed Sep 03, 2014 12:30 pm

Re: PIN not valid

Postby Jake crowley » Sun Aug 14, 2016 6:19 pm

I'm having the same problem. I bought the service card today and it says it's already been used. I need this resolved today
Jake crowley
 
Posts: 1
Joined: Sun Aug 14, 2016 6:15 pm

PreviousNext

Return to Links to Straight Talk service area map and discussions about coverage.

Who is online

Users browsing this forum: No registered users and 61 guests