PIN not valid

Re: PIN not valid

Postby ST-Mary Ann » Sun Jun 07, 2015 7:59 am

Hi limpit! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
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Re: PIN not valid

Postby cfebs1 » Wed Jun 10, 2015 6:21 pm

Hi, I just purchased a $45 dollar card at WalMart and I'm trying to activate my phone but the website is telling me that my service number is invalid. Please help! Thanks ~ :D
cfebs1
 
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Re: PIN not valid

Postby ST-Jean » Wed Jun 10, 2015 6:33 pm

Hi cfebs1! My name is Straight Talk Jean. Sorry for the trouble. Please check your forum inbox for assistance with your issue. Thanks.
ST-Jean
 
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Re: PIN not valid

Postby FatBoyXPC » Sun Nov 08, 2015 6:42 pm

I have purchased a SIM activation kit from Wal Mart for the $45 30 day plan. The website is telling me that the PIN isn't valid. Customer Service said I needed to go back to Wal Mart to rescan it. Wal Mart told me that without a receipt that they won't handle it. I'm quite frustrated with this as I've already paid.
FatBoyXPC
 
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Joined: Sun Nov 08, 2015 6:40 pm

Re: PIN not valid

Postby ST-Stacy » Sun Nov 08, 2015 6:48 pm

Hi FatBoyXPC! This is Straight Talk Stacy. We are sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!
ST-Stacy
 
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Re: PIN not valid

Postby FatBoyXPC » Sun Nov 08, 2015 10:08 pm

Stacy - I tried using the customer support link but they basically gave me the same excuse WalMart gave me - without a receipt, I cannot be helped. To top it off, the person on the chat told me they would need a picture of the receipt. Now if that isn't some nonsense (since I made it clear I'm in this mess because I don't have the receipt), I don't know what is!
FatBoyXPC
 
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Re: PIN not valid

Postby cheryllei9h » Sat Dec 05, 2015 3:39 am

can someone help me? i'm having the same problem. mine says invalid pin and i paid almost $50 with tax for this card and haven't been able to use it. went back to walmart and they told me to contact straight talk. i haven't used this card yet but it won't work. says invalid pink. too much money to throw away.
cheryllei9h
 
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Joined: Sat Dec 05, 2015 3:36 am

Re: PIN not valid

Postby ST-Linda » Sat Dec 05, 2015 10:23 am

Hi Cheryllei9h. This is ST-Linda. Let us help you. Please check your Forum inbox for the private message that I sent to further assist you with your concern. Thank you.
ST-Linda
 
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Re: PIN not valid

Postby pen0208 » Wed Mar 02, 2016 2:10 am

I am having the same issue. I bought 2 card service pin straight from walmart.com . I try to activate it but website say : "The Service PIN you entered is not valid for this transaction. Please enter a different Service PIN" . ???? What is happen with my pin ???
pen0208
 
Posts: 3
Joined: Wed Mar 02, 2016 2:01 am

Re: PIN not valid

Postby pen0208 » Wed Mar 02, 2016 2:13 am

I am having the same issue. I bought 2 card service pin straight from walmart.com . I try to activate it but website say : "The Service PIN you entered is not valid for this transaction. Please enter a different Service PIN" . ???? What is happen with my pin ???
pen0208
 
Posts: 3
Joined: Wed Mar 02, 2016 2:01 am

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