"You Are Roaming" Messages - Unable to make calls

[Nated447]

This is exactly my problem since buying a straight talk s5 cdma. I have called customer service on many occasions but still no fix. I am getting tired of this.

[ST-Yvonne]

Hi Nated447. My name is Straight Talk Yvonne. We are willing to assist you through this channel. Unfortunately, we need to address your concern privately since the account information is needed so we can better assist you in fixing the issue. I've sent you a private message in your Forum inbox so please check it. The Forum inbox is located at the upper left corner of this Forum beside the User Control Panel. Thanks.

[Nated447]

This is exactly my problem since buying a straight talk s5 cdma. I have called customer service on many occasions but still no fix. I am getting tired of this.

[ST-Kurt]

Hi Nated447! Our apology for this matter. I am Straight Talk Kurt. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!

[sgilliam8850]

I had the same problem this weekend when traveling out of state. I just transferred from Verizon using the BYOP with a Note 3. I would have had service if still with Verizon. What can we do to solve the issue?

[ST-Jean]

Hi sgilliam8850! My name is Straight Talk Jean. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. Thank you.

[peeks67217]

I talked to tech support cause my old phone died so I used my old SIM card on another phone the operator told me to use the SIM card that came with the new phone and it should work and if I had any troubles I can call back cause it was up to them to fix tge problem but when I turned on my phone I got the roaming message then when I called back they was closed

[ST-Mary Ann]

Hi peeks67217! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

[DaughterOfBatman]

Please tell me someone has found the solution to this problem! My new lg premier straight talk phone plays the roaming message in areas in which I have full bars. I've talked to three different customer service agents to no avail.

[ST-Jean]

Hi DaughterOfBatman! My name is Straight Talk Jean. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. Thank you.