no response after private message

[mrnick01]

I private messaged admin a day ago about my problem and now get no response? this is getting rediculous. i cant use my phone farther than a few miles from my home because of no service reception and now cant even get help. called tech support and was told there is nothing i can do. somebody better give me some sort of answer soon.

[Jennifer_ST]

Hi mrnick01. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.