"You Are Roaming" Messages - Unable to make calls

Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Felice » Sun Jan 07, 2018 12:00 pm

Hi helpmechet. Please check your Forum inbox for assistance.
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Re: "You Are Roaming" Messages - Unable to make calls

Postby Fearnoevil » Fri Jan 12, 2018 6:03 pm

So I'm new here and am considering switching to ST, but just from reading the posts in this forum I'm beginning to re-think that.
For one thing, WHY do you have a forum if none of the techs/moderators seem to want to address any of the issues ON THE FORUM?
It's always, "Please send us a private message", and then the only way you find out what was discussed is if the OP posts it here.
That is extremely unhelpful, especially considering the purpose of a forum in the first place. Otherwise you might as well just have a private chat function on the ST site and jettison the forums.
Admittedly I haven't read that many posts, but so far they've all been the same, just my 10 cents (adjusted for inflation ;?)
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Re: "You Are Roaming" Messages - Unable to make calls

Postby Crk » Sat Mar 10, 2018 4:45 pm

I am having this same problem I have an LG Stylo and I am already regretting switching to straight talk from at&t.
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Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Larry » Mon Mar 12, 2018 10:56 am

Hi Crk. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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Re: "You Are Roaming" Messages - Unable to make calls

Postby Breilly » Mon Apr 23, 2018 5:49 pm

I am a real estate agent that needs my phone to call out when needed. I have been getting roaming messages and I can not get a call to go out.Sometimes I have to shut my phone off for a few minutes and turn it back on and sometimes that works others, not at all. I have an Apple 6s and I am sure it's not the phone. This has been very frustrating when you rely on your phone the way I do! Plus sometimes VM will not come in for hours??? Is there a way to update the towers or change something to prevent these issues?? Please help before I lose clients from not getting calls out or not getting VM when someone is waiting for your call....
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Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Larry » Sun Apr 29, 2018 2:50 pm

Hi Breilly. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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"You Are Roaming" Messages Unable to make calls

Postby ronaldSnush » Fri Apr 12, 2019 5:23 pm

Im trying to find out if there are specific charges that are eligible for work release?
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Re: "You Are Roaming" Messages - Unable to make calls

Postby Rilynnsmamaxo143 » Thu May 02, 2019 4:00 am

Just bought an LG STYLO 4 not even a week ago and got it activated and put my service pin in. Bam it was supposedly activated and ready to use. Smh the thing aint worked NOT ONCE. Cant call or text or use data. Cant receive calls or texts either. Smh this is pathetic. Don't sell a Verizon CDMA phone in WV if the stupid thing wont work. Phone shows FULL SIGNAL, but only 1x. Spoke to CS at least 15 different times and they say to do THE SAME EXACT CRAP EVERY TIME! Even after explaining to these idiots that crap doesnt work they still continue smh. So I was gonna try to get the phone unlocked so I could use on a different network because i just paid 150$ for this piece of junk. Well the mfs tell me i gotta have service on the phone for a year before being able to unlock it. HOWWW DO YALL EXPECT THAT WHEN I CANT USE THE DAGGONE THINGGGG???? SMH. I'm filing a complaint with the BBB, FCC, consumer affairs, attorney general of WV and literally anyone else I can find.

I've been looking into network boosters for all networks and specifically for verizon towers but they're way expensive. ST should offer them free to verizon customers.
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Re: "You Are Roaming" Messages - Unable to make calls

Postby ST - Larry » Thu May 02, 2019 8:10 am

Hi Rilynnsmamaxo143. I'm Straight Talk Larry. We are terribly sorry for the trouble this has caused you. Allow us to help you troubleshoot your phone. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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Re: "You Are Roaming" Messages - Unable to make calls

Postby sparkyape » Wed Jun 19, 2019 11:36 pm

Oh my. I have this same problem. I thought I had a special problem that had ST baffled. Can't make calls on extended network - get the roaming message about buying a pin- like everyone else. My phone switches back and forth between verizon and the extended network at random when I am in my home. Like everyone else, I've tried it all. Have been round and round with ST. *73, restart, factory reset multiple times. It's obvious that they have no solution, but go through the same ridiculous dance every time . Interesting thing is that my wife has an identical phone, same plan and when she is on the extended network, her calls work!! Our phone settings are identical. Explain that one ST.
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