No signal

[Janelle777]

My husband's phone stopped receiving a signal inside the house so he would have to step outside. Now he cannot receive service in the yard either. He wants a new phone service, but my straighttalk phone still works fine, so I think something's wrong with his phone. I tried calling customer service, but they could not help.
This is crazy, but here is duplicate post #1 so I can reply to your private message. I will post 2 more duplicate messages. If all this doesn't posting, waiting for it to post, waiting for reply, waiting to post again, all takes weeks, then we'll just move on to another prepaid phone from somewhere else. You've got to admit, this kind of customer service, is no service at all.

[Shelly_ST]

Hi, Janelle777. My name is Straight Talk Shelly. Sorry that you're having a problem. I will try to help you now. I will contact you directly with a private message so we can get this issue resolve. Thank you.

[Janelle777]

I can receive your private message from Shelly_ST but I cannot respond. It says I haven't been a user long enough to use that feature!! Do I post the serial number and location?

[Stephanie_ST]

Hi Janelle777. Please try to create 3 more duplicate posts so you can have an option to reply to private messages. Thank you!

[Janelle777]

duplicate post #1

[Janelle777]

duplicate post #2

[Janelle777]

duplicate post #3

[Anne_ST]

Hi Janelle777. My name is Straight Talk Anne. I have approved your posts. Please check if your private messaging feature has been enabled. Thanks.

[bluerose1234]

Did they fix your problem?