samsung

[kristiques]

I am having great difficulty activating a used straight talk phone -
Samsung T528G .. I purchased 2 of these from a friend who had upgraded.
But I cant get it activated or a replacement sim b/c they say its asscoiated with another account.
Which I was assured by the previous owner that the phones would be ready to use, & were de-activated from their account.
Ultimatley, I am needing the replacement sim cards, but am at a dead end with everything I have tried...
Any help or advice would be greatly appreciated. Thanks

[Stephanie_ST]

Please try to check if you can now reply to your private message. Thank you!

[Samsung95]

I just recently bought a phone plan for $45 and for a Sim kit activation bring my own phone plan and I stuck it in my phone the SIM card and not even 20 minutes after I'm getting a ride back home I left my phone behind and when my friends returned it there was no SIM card in it and I had I had already thrown away the other stuff I've been trying to go to Walmart to have a replacement or at least my refund and they told me to call y'all I've called y'all and they told me that I can't get a refund or a recent SIM card and I'm very frustrated because that is $45 that y'all have of mine that I cannot even use for a phone plan I would like to know what is the possibilities and outcomes of what I can receive as for help to get my SIM card back have my phone reactivated or just to get my money back please and thank you so

[ST - Larry]

Hi Samsung95. My name is Straight Talk Larry. I'm sorry for the trouble this has caused you. We'll review your account and further investigate to provide you the best option for your situation. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.