Number porting questions

[nelg512]

I recently started the porting process yesterday and was trying to find out the status. Haven't gotten an answer on chat and same with phone. I still have the notification on the app that a pending "charge" was on there and needed to call customer service.

Hoping I didn't screw it up when I thought I had to cancel via att first.

[ST - Mark]

Hi nelg512. My name is Straight Talk Mark. We're sorry to hear that. We are determined to help you with your port request. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You can also use our self-service menu by simply texting the word PORT to 611611. Thank you.