Phone number port/transfer

[mikebraun633]

Hey just bought a new phone through straight talk and entered the wrong account number to keep my phone number through virgin mobile, is there any way I can cancel the phone number transfer? I just need to put in the correct info to switch to straight talk

[ST - Larry]

Hi mikebraun633. I'm Straight Talk Larry. We can help you with the transfer. To better assist you with this matter, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[aubrianna98]

i am having an issue with my straight talk phone. i recently bought a sim kit to activate with my verizon phone. now it is stuck on “port in progress”. any help would be wonderful

[ST - Mark]

Hi aubrianna98. My name is Straight Talk Mark. We do apologize for the trouble this has caused you. We need to take this issue offline so we can address it further. We will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.