Bring Your Own Phone/Activating SIM issues

[Manayzam]

I got the byop activation kit, and can't even use it. None of the Sims will work with my phone so I am trying to find a way that I can get my money back so I spent $78 on the activation kit and it don't work. So I would like to be reimbursed my money I spend. Cuz I'm not going to pay for something I can't use. Sincerely Amanda Rust

[ST-Kurt]

Hi Manayzam! Our apology for what happened. I am Straight Talk Kurt. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!

[lpurtzer85]

I currently have ST service, with a Samsung Galaxy S3 that is also a ST phone. I am wanting to transfer my service (with the balance) to an older AT&T phone. When I called Customer Service, they said I needed a new SIM. I received it in the mail yesteday, but online when I try to transfer the service, I keep getting error messages saying it's not a ST phone. Well, duh,I don't know what to do. Plz help.

[ST-Mary Ann]

Hi lpurtzer85 My name is Straight Talk Mary Ann. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

[Exc03]

I'm having a hard time understanding what point of the activation part I am in and the son settings

[ST-Yvonne]

I'm having a hard time understanding what point of the activation part I am in and the son settings

Hi, Exc03. My name is Straight Talk Yvonne. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

[TwistedRobin]

Hi I was wondering if I could switch my LG Optimus Zone 2 from Verizon to Straight Talk?

[TwistedRobin]

Hi I was wondering if I can switch my LF Optimus Zone 2 from Verizon to Straight Talk?

[ST-Kurt]

Hi TwistedRobin! If the phone is eligible with our BYOP program, you can use it with our service. Please visit www.StraightTalkBYOP.com or check your forum inbox to contact us.

Straight Talk Kurt

[bypolr]

I'm having the same problem... I have an LG X Power (LS755) Unlocked... I bought a activation kit and used the att compatible sim card had everything activated but when it goes to configure phone for voice and data it fails... Saying Network can't be reached.... Please help...