by ST - Larry » Fri Nov 29, 2019 4:27 pm
Hi TC_Stickman00. I'm Straight Talk Larry. I apologize for the inconvenience. Our service operates with major carriers. We require your phone number, IMEI, and SIM card number determine your phone carrier to apply the proper troubleshooting procedure. This information is sensitive and cannot be discussed on public forum wall for security reasons. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.