BYOP Samsung Galaxy S7 - Voicemail Notification issue!

Re: BYOP Samsung Galaxy S7 - Voicemail Notification issue!

Postby NYRTGRL » Sat Apr 07, 2018 2:43 pm

This seems like a very common problem. Is there a way to fix it? If so, why not just share the fix on the forum? I am not getting voicemail notifications on my Galaxy S5 when I have a message waiting. Can someone please help? Thanks!
NYRTGRL
 
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Re: BYOP Samsung Galaxy S7 - Voicemail Notification issue!

Postby ST - Larry » Mon Apr 09, 2018 12:31 pm

Hi NYRTGRL. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. We apologize for any inconvenience. Thank you.
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Re: BYOP Samsung Galaxy S7 - Voicemail Notification issue!

Postby TC_Stickman00 » Wed Nov 27, 2019 5:32 pm

Same issue here, I guess I need "offline assistance" since posting the actual solution is apparently too difficult...
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Re: BYOP Samsung Galaxy S7 - Voicemail Notification issue!

Postby TC_Stickman00 » Wed Nov 27, 2019 6:02 pm

Same issue, please help.
TC_Stickman00
 
Posts: 2
Joined: Wed Nov 27, 2019 5:29 pm

Re: BYOP Samsung Galaxy S7 - Voicemail Notification issue!

Postby ST - Larry » Fri Nov 29, 2019 4:27 pm

Hi TC_Stickman00. I'm Straight Talk Larry. I apologize for the inconvenience. Our service operates with major carriers. We require your phone number, IMEI, and SIM card number determine your phone carrier to apply the proper troubleshooting procedure. This information is sensitive and cannot be discussed on public forum wall for security reasons. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
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