The internet is extremly SLOWWWW!! Helpppp

The internet is extremly SLOWWWW!! Helpppp

Postby radouane » Sat Sep 01, 2012 12:54 am

I have had ST for more than a year... I used it with different phones (Nokia, iPhone 4, Samsung Galaxy S2, Skyrocket..) The internet was working fine, slow in some places but very good overall.
Lately (the past couple of month), the internet has been extremely SLOW .. I am not kidding, it really SUCKS.. it keeps disconnecting and it takes too long to load pages and even gives error messages (proxy authentication). I am not the only one experiencing the problem. My wife and couple of friends have been complaining too!! I am thinking about changing carriers and going over to Simple Mobile or T-Mobile Prepaid ...
I hope to hear from someone because I called customer service and did not get any help.
radouane
 
Posts: 2
Joined: Sat Sep 01, 2012 12:45 am

Re: The internet is extremly SLOWWWW!! Helpppp

Postby Anne_ST » Sat Sep 01, 2012 1:15 am

Hi radouane. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message and you will receive a confirmation on the e-mail address you provided when you signed up for this forum. Thanks.
Anne_ST
 
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Joined: Thu Mar 24, 2011 2:04 am

Re: The internet is extremly SLOWWWW!! Helpppp

Postby jdm19942 » Sat Sep 01, 2012 6:21 am

were they able to get your internet working up to speed again please let me know
jdm19942
 
Posts: 6
Joined: Sun Jul 22, 2012 8:36 am

Re: The internet is extremly SLOWWWW!! Helpppp

Postby traviswm » Sat Sep 01, 2012 5:05 pm

I like how you cant reply to the pm until you post four things
traviswm
 
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Joined: Tue Aug 14, 2012 4:02 pm

Re: The internet is extremly SLOWWWW!! Helpppp

Postby Rjkbj » Sat Sep 01, 2012 5:39 pm

I have also been using Straight talk for a few months and am having the same problem. I have an iPhone 4S and was loving the freedom of ST. I was even telling all my friends anout it and on incing them to change However it soon became apaparwnt that my data speeds were extremely slow. Like 0.12 Mbs. Very disappointing. Anyone else having thins issue?
Rjkbj
 
Posts: 13
Joined: Sat Sep 01, 2012 2:14 pm

Re: The internet is extremly SLOWWWW!! Helpppp

Postby radouane » Sat Sep 01, 2012 11:08 pm

I am still waiting.. No one contacted me yet. I would love to hear from someone and hopefully solve the issue.
radouane
 
Posts: 2
Joined: Sat Sep 01, 2012 12:45 am

Re: The internet is extremly SLOWWWW!! Helpppp

Postby Sophie_ST » Sun Sep 02, 2012 2:34 am

Hi Rjkbj. My name is Straight Talk Sophie. I’ve sent you a private message; please check your inbox. Thanks.
Sophie_ST
 
Posts: 3018
Joined: Fri Sep 03, 2010 10:10 am

Re: The internet is extremly SLOWWWW!! Helpppp

Postby Sophie_ST » Sun Sep 02, 2012 2:35 am

Hi radouane. My name is Straight Talk Sophie. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
Sophie_ST
 
Posts: 3018
Joined: Fri Sep 03, 2010 10:10 am

Re: The internet is extremly SLOWWWW!! Helpppp

Postby Pirates034 » Sun Sep 02, 2012 10:39 am

I'm currently unable to use the Internet outside of my home where I don't get wifi
I really want to be able to use the Internet outside my home
Pirates034
 
Posts: 2
Joined: Sun Sep 02, 2012 10:34 am

my internet slow on 4s

Postby saaharry » Mon Sep 03, 2012 2:42 pm

i dont know what happened but my internet very slow i have iphone 4s any idea please i already clear the history and the cach nothing helped?
saaharry
 
Posts: 6
Joined: Mon Sep 03, 2012 1:27 pm

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