No service

[hardontheheart]

Have Had no service for the past 8 hours. Can't talk, text or use web.

[Sophie_ST]

Hi hardontheheart. My name is Straight Talk Sophie. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly with a private message. Thanks.

[hardontheheart]

Sophie; Can't reply directly to your message. SN xxxxxxxxxx

[Elle]

Hi. The phone is programmed in the system as checked. Please take the battery out while the phone is on, then the SIM card out as well. Clean the gold part of the SIM card, then put it back in after three minutes. Check if your service improves, then let me know.

[hardontheheart]

Thanks Elle, That was an interesting fix. This phone is only 15 days in my hand. Tom

[hardontheheart]

Just lost service again. Tom
Well, now its back and really strong. wild fluctuations.

[Elle]

hardontheheart, your posts have been approved. You can now send a private message. Thanks.

[gibsonnathan32]

I just upgraded phone to a Huawei ascend 2 and have no service keep getting and error code. im not sure the activation process went through and nee
d the instructions.

[ST - Catherine]

Good day gibsonnathan32. My name is Straight Talk Catherine. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

[ST - Debrah]

Hi gibsonnathan32. My name is Straight Talk Debrah. Please create four more posts to enable private messaging. Thanks.