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Shipping

PostPosted: Fri Sep 27, 2019 11:48 am
by HeatherE
I ordered a phone on Thursday at 5:30pm est. I received the confirmed email. I paid for FedEx overnight.
I have yet to receive a tracking number I have talked to multiple people on the phone and they keep telling me I won’t receive it until between Monday-Wednesday of next week. If I knew I wouldn’t receive it until next week I wouldn’t of paid $14.95 for overnight. I’m just being told different things by different people. I need the phone today or tomorrow, can’t wait until next week for the phone.

Re: Shipping

PostPosted: Fri Sep 27, 2019 2:09 pm
by ST - Larry
Hi HeatherE. I'm Straight Talk Larry. I'm sorry for the trouble this has caused you. We'll help you address your shipping concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.