Shipping

Shipping

Postby HeatherE » Fri Sep 27, 2019 11:48 am

I ordered a phone on Thursday at 5:30pm est. I received the confirmed email. I paid for FedEx overnight.
I have yet to receive a tracking number I have talked to multiple people on the phone and they keep telling me I won’t receive it until between Monday-Wednesday of next week. If I knew I wouldn’t receive it until next week I wouldn’t of paid $14.95 for overnight. I’m just being told different things by different people. I need the phone today or tomorrow, can’t wait until next week for the phone.
HeatherE
 
Posts: 1
Joined: Fri Sep 27, 2019 11:44 am

Re: Shipping

Postby ST - Larry » Fri Sep 27, 2019 2:09 pm

Hi HeatherE. I'm Straight Talk Larry. I'm sorry for the trouble this has caused you. We'll help you address your shipping concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5576
Joined: Tue Nov 22, 2011 11:14 am


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