ZTE phone keeps freezing

ZTE phone keeps freezing

Postby BigBoox » Tue Feb 02, 2016 6:47 pm

ZTE Z932l has been very erratic over the last two weeks. It seems to freeze up, cannot use any functions, must restart 4 or 5 times a day and battery seems to be in good condition. In addition I am constantly getting messages about "not enough storage for updates" yet it has a 32 GB card installed, yet it is as if the phone doesn't see it. I need help here.

BigBoox
BigBoox
 
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Re: ZTE phone keeps freezing

Postby ST-Jean » Tue Feb 02, 2016 7:08 pm

Hi BigBoox! My name is Straight Talk Jean. Sorry for the trouble. Please check your forum inbox for assistance with your issue. Thanks.
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Re: ZTE phone keeps freezing

Postby BigBoox » Wed Jul 06, 2016 5:09 pm

OK, it's 4 months later and I still don't see any helpful ideas, did you fall asleep? If you don't have anything to say, why should i check my inbox/ Cuz that's what your message said to do....but there's nothing here
BigBoox
 
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Re: ZTE phone keeps freezing

Postby ST-Yvonne » Thu Jul 07, 2016 8:50 am

Hi BigBoox. My name is Straight Talk Yvonne. We understand your frustrations and we apologize for the inconvenience that you have experienced with the service. We are willing to assist you through this channel. Unfortunately, we need to address your concern privately since the account information is needed so we can better assist you in fixing the issue. I've sent you a private message in your Forum inbox so please check it. The Forum inbox is located at the upper left corner of this Forum beside the User Control Panel. Thanks.
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