Poor Data Connectivity

[stacie.go]

My data connectivity is poor. Getting "timed out" message or "unable to find secure connection" consistently.

[ST-Mike]

Hi stacie.go. My name is ST Mike and I'll be addressing your concern. For me to assist you further, we need to take this issue offline. I will contact you directly with a private message. Thanks!

[MTgirl]

Same here. I love everything about ST EXCEPT the very poor data connectivity. It is super slow. One thing I need when I'm out and about is Google Maps. I can't make it work with ST. I get time out messages all the time. I have reconfigured the APN but don't know what else to do!
What I don't understand is this: ST advertises that they use Verizon towers (we are in Montana, Verizon country!) but my phone seems to use only ATT. Is that why it doesn't work?

My husband was about to ditch Verizon like I did but now he says he's not impressed with my experience and will stay with V even though he really hates them.
Please help!
thanks

[ST-Stacy]

Hi MTgirl! This is Straight Talk Stacy. We are sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!